What is the resolution of the thermal imager?
320 x 240 pixels
What is the refresh rate?
25Hz
Which AttackPRO Series camera is NFPA certified?
AttackPRO+ is certified to NFPA 1930:2025.
Is 25Hz effective for Primary Search and Fire Attack?
25Hz is considered a good frame rate for persistence of vision, where moving individual images look smooth to the human eye. Frame rates higher than this do look even smoother but do not necessarily equate to faster or improved scanning time when looking for victims.
For reference: NFPA sets the bar at 25Hz (likely for the reason above), and, virtually all of the movies we watch from Hollywood are shot in and playback at 24Hz (frames per second).
Once TICs hit the 25Hz metric, the more important features become: resolution/detail, colorization accuracy, and hi gain vs lo gain performance.
How many recharge cycles will one AttackPRO battery last?
Each AttackPRO battery is rated at 100% capacity for 500 cycles. This means that after 500 cycles the battery will still retain 80% of its original charge capacity.
Note: It is not considered a charge cycle every time you dock your battery in the charger. If you use 20% of your battery’s life every day for 5 days and recharged it each day to 100%, that would represent only one charge cycle. In an extreme example, if you drained 50% of your AttackPRO battery every day and recharged it to 100% at the end of each day, the battery would still be able to maintain 80% of its original performance at approximately the 3yr mark. You get two batteries with each AttackPRO, so with extremely high use, you're still retaining 80% charge capacity after 6 years.
How do I change from TIBASiC to TIBASIC+ mode?
Press and hold the black (right) button for approximately 3 seconds to place the image into TIBASIC+; you will see a "+" icon in the lower left of the display to indicate the device is in TIBASIC+ mode.
How do I return to TIBASIC mode?
Simply press and release the Green (left) button to return to TIBASIC; the "+" icon in the lower left should disappear.
How do I know if I have the latest Firmware on my AttackPRO?
When powering on the unit, note the Firmware version on the splash screen during startup (note: the splash screen is only visible for 3 seconds). Visit support.thermal.com and navigate to the Firmware update section for AttackPRO. Compare the most recent version located here to the version you have on the device. The website version is the most recent and you will want to update your AttackPRO to take advantage of product features and imaging improvements as they are released by Seek.
Why does the image freeze for a second or two during the first few minutes after start up?
The AttackPRO camera will have shutter events more frequently in the first couple minutes of startup and will gradually become less frequent as the camera sensor warms up. On startup the sensor is going from "cold" (room temp) to warm (as with any electronics, they generate heat during operation). Until the sensor reaches a warmed up steady state, it will shutter more frequently to “recalibrate and fine tune” itself to the scene. The camera performs this frequent recalibration on every startup, even if it has recently been used and is already warm. This is perfectly normal operation, the camera is still providing accurate imagery, it is just correcting itself more often immediately after startup.
My unit has locked up on the splash screen during power up, how do I restart?
Please restart the unit by pressing and holding the power button until the splash screen and display go dark. Release the power button, then press and hold for 1 sec to power on again.
Do cold environments affect the performance of thermal imagers?
While thermal imaging is still possible when the AttackPRO is below freezing temps, the image may become more noisy or grainy and the maximum object temperature that is detectable will be reduced. When in TIBASIC+ mode and the temperature reading is flashing ">" with a numeric value, that is the maximum value that the AttackPRO is capable of reporting under the cold conditions. Actual object temp may be higher. Seek recommends keeping the AttackPRO imager at room temps when not in use.
I have a frozen image while using the camera. How do I reset the device?
Restart the unit by pressing and holding the green power button until the splash screen and display go dark. Release the power button, then press and hold for 1 second to power on again.
I've checked the firmware revision on my device and the latest revision available at thermal.com. How do I update to the latest software?
View update instructions here
What are the main differences between FirePRO X and AttackPRO?
FirePRO X is a small, lightweight personal thermal imaging camera primarily used for individual situational awareness, rescue, and RIT. AttackPRO is a high durability Fire Attack camera with a larger display, faster frame rate, and is meant for fire ground decision making and size up. Additionally, AttackPRO has improved image detail and colorization.
Does AttackPRO capture images or video?
No. AttackPRO is meant to be a simple, easy-to-use tool in high stress environments without the burden of multi-featured menus, interfaces, and button operations.
What are the AttackPRO imaging modes?
There is one mode. AttackPRO has a single greyscale and colorization imaging mode that complies with TIBASIC per NFPA documentation. Additionally, a reticle and temperature indicator can be enabled and complies with TIBASIC+.
What is the distance to spot ratio of AttackPRO?
56:1
What is the standard warranty for AttackPRO?
5-year standard for material and manufacturing defects. A 5-year Enhanced warranty is available for purchase for US customers.
What are the standard warranty periods for AttackPRO series accessories?
AttackPRO Battery (FA-BAA) - 2 years
AttackPRO Truck Charger (FD-PAA) - 1 year
AttackPRO Desktop Charger (FD-SAA) - 1 year
What type of battery is used in the AttackPRO?
AttackPRO uses a 21700 form factor Li-Ion rechargeable battery.
Which certificates does AttackPRO hold?
AttackPRO hold CE safety certification along with regional compliance for the following regions: US, Canada, European Union, United Kingdom, Japan, Australia/New Zealand.
What is mixed gain mode?
Seek’s mixed gain pixel technology eliminates the need for high gain and low gain modes and indicators. Rather than the whole scene uniformly switching to either a high gain or low gain mode, each pixel will individually adjust to high or low gain depending on what it “sees”. The pixel-by-pixel gain switching also happens with no delay (unlike competitive products), eliminating the possibility of missing a victim or other critical information during high stress and rapid primary search operations.
What are the differences between TIBASIC and TIBASIC+?
TIBASIC complies with NFPA criteria and keeps the display uncluttered with only a temperature reference bar and a battery status indicator. If TIBASIC+ mode is desired, this adds a reticle and temperature readout indicator (a “+” icon is located in the lower left to indicate that TIBASIC+ mode is enabled).
What is the shipping weight of an AttackPRO TIC?
AttackPRO weights approximately 1.17kg or 2.6lbs
What are the dimensions of the AttackPRO kit (for shipping purposes)?
16”x14”x7”