Accuracy and Performance

How accurate is Seek Scan? 
Seek Scan has ± 0.3°C (0.5°F) measurement accuracy aimed at an object with a temperature that is known and stable, such as a Fixed Heat Source (also known as a black body). Unlike typical industrial thermal cameras, Seek Scan was developed and calibrated for precise skin temperature measurement and maximizes accuracy by referencing the Fixed Heat Source with a known temperature value. The system sensitivity is 40 mK (typical). 

Skin temperature does not directly correlate to body temperature. The relationship between skin temperature and body temperature can vary among individuals subject to a number of factors such as physical activity prior to measurement, ambient conditions and subject distance from the camera. 

For more details on the accuracy, please visit to access the specifications sheet. 

Can Seek Scan be used to detect an illness, fever, virus or infection?
Similar to temporal thermometer, Seek Scan measures skin temperatures as a proxy to estimate body temperature. The system alerts the user when this temperature exceeds the customizable temperature threshold set by the user. Seek scan does not diagnose Covid-19 or other disease, illness or disorders.

How does Seek Scan compare to a thermometer?
Seek Scan works just like an infrared temporal thermometer – but from a safe social distance. Seek Scan uses face detection to automatically trigger measurement and does not require an operator to take a temperature reading.

Does facial hair affect the system?
No, Seek Scan measures parts of the face that are not covered by facial hair. 

Does skin color affect the system?
No, skin color does not affect system performance. 

What affects skin temperature differences?
A few variables can affect skin temperature measurement differences. Therefore, Seek Scan looks to find the hottest, most reliable parts of the face for temperature measurement. Sunbathing and exposures to other hot temperatures can increase the temperature of the skin temporarily, and perspiration, cool rainwater or cold wind on a face may temporarily cool a face. This should be taken into consideration when screening.

Seek Scan is intended for indoor use only and in environmentally controlled rooms.

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