Support Hours

Seek Support agents are typically available from 8AM-5PM PT, Monday through Friday (excluding holidays) to answer English language support requests, but from time to time will get you a response during off hours as well.

European customers are encouraged to contact our EU distributor for support issues in their native language, or for any return/warranty requests.

If you have not received a response, and would like to follow up, please do so by responding to your original support ticket.  Sending new email messages each time severely slows down response times and can result in responses that don't address all of your questions.

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