How do I know if I have the latest Firmware on my FirePRO 300?
There are two (2) ways to note the firmware. (1) Plug the charging dock into a Windows or MAC PC and place the FirePRO 300 onto the charging dock. The firmware version will show below the product SKU on the USB connected screen. (2) When powering on the unit, note the Firmware version on the splash screen during startup (note: the splash screen is only visible for 3 seconds). Visit support.thermal.com and navigate to the Firmware update section for FirePRO 300. Compare the most recent version located here to the version you have on the device. The website version is the most recent and you will want to update your FirePRO 300 to take advantage of product features and imaging improvements as they are released by Seek.
How do I interpret the color scale on the thermal imaging camera's display during a firefighting operation?
The color scale on a TIC's display uses a gradient of colors to represent different temperature ranges. Cooler temperatures are represented by greyscale while hotter temperatures are represented by shades of yellow, orange, or red (hot to hottest).
Ti Basic and Ti Basic+ Modes:
Below 150 C (300F) is greyscale. 150C to 300 C (300F to 575F) ranges from white to yellow. 300C to 450C (575F to 850F) ranges from yellow to orange. 450C to 550 C (850F to 1025F) and above ranges from orange to red.
Below 65C (150F) is blue scale. 65C to 120C (150C to 250C) ranges from white to yellow to orange, with yellow used at approximately 90 C (195F). From 120C to 150C (250F to 300F) the color range is from orange to red.
What is the range that the FireRPO 300 thermal imaging camera can detect?
The temperature range of FirePRO 300 can detect is -20°C to over 550°C
How accurate is FirePRO 300 in measuring temperature and detecting hotspots in a fire?
FirePRO 300 accuracy is +or- 5°C. However, their accuracy may be affected by factors such as distance, angle, and emissivity of the surface being measured.
How do I change mode?
Press and hold the black (right) button for approximately 3 seconds to change mode. The icon in the lower left of the display will indicate the device has changed mode. Note: Ti Basic does not have an icon.
How do I quickly return to TIBASIC mode?
Simply press and release the Green (left) button to return to TIBASIC from any mode.
What is the battery life of FirePRO 300?
The battery life of FirePRO 300 is 6 hours imaging only and 3.5 hours with flashlight on and imaging. Battery life may vary in extreme temperatures.
What is the charge time of the FirePRO 300, and what are the available charging options?
3.5 hour charge time with 10 watt USB source, charge time with a 5 watt source will be longer. The camera must be charged on the supplied charging dock only. You may connect the USB cable from the charging dock to a USB outlet or computer USB port.
Is the battery replaceable?
Yes, the battery is replaceable by an authorized trained dealer. Please contact firstname.lastname@example.org for more information.
What is the file format of images and videos?
Images are saved as a .JPG and video are saved as .MP4 files.
What is the internal storage capacity, how many images/videos can be stored?
Total storage capacity is 4GB.
- 75 minutes of video can be recorded on an empty internal drive.
- 1,000 images can be captured on an empty internal drive.
Note: The number of video image files that can be captured is dependent on the total combined size of videos and images saved. Videos and images will be deleted on a first-in-first-out basis, i.e. when the memory is reaching full capacity, the oldest files will be deleted. Please ensure you periodically transfer files from the device to a computer.
Can I connect my thermal imaging camera to other devices or systems for remote viewing or data analysis?
No remote viewing or post image analysis is available with the FirePRO 300.
Is FirePRO 300 waterproof and resistant to high temperatures?
Yes, FirePRO 300 is IP67 rated and rated to 150C for 5 minutes and 1 minute at 260C
How do I maintain and clean my thermal imaging camera to ensure optimal performance and longevity?
Please see the cleaning and care section in the User Manual.
What is a thermal imaging camera (TIC) and how does it work in firefighting applications?
A thermal imaging camera (TIC) is a device that detects infrared radiation (heat) emitted by objects and converts it into a visual image. In firefighting applications, TICs help firefighters see through smoke, locate hidden fires, identify hotspots, and aid in search and rescue operations.
What are the primary benefits of using a thermal imaging camera for firefighting?
The primary benefits of using a TIC in firefighting include enhanced situational awareness, increased safety, faster identification of fire sources, more effective search and rescue operations, and reduced property damage.
What are the key features to look for when selecting a thermal imaging camera for firefighting purposes?
Key features to consider when selecting a TIC for firefighting purposes include:, resolution, refresh rate, durability, battery life, ergonomic design, and ease of use.
Can a thermal imaging camera be used in both indoor and outdoor firefighting scenarios?
Yes, TICs can be used in both indoor and outdoor firefighting scenarios. They are designed to work effectively in various environments, including smoke-filled interiors and large outdoor fires.
How does a thermal imaging camera help in search and rescue operations during a fire?
TICs help in search and rescue operations by enabling firefighters to see through smoke and locate victims faster, even in complete darkness.
Are thermal imaging cameras suitable for detecting fire behind walls or in hidden spaces?
TICs can detect heat signatures from fires behind walls or in hidden spaces, helping firefighters locate and extinguish fires more efficiently.
Are there any grants or financial assistance programs available for fire departments to purchase thermal imaging cameras?
Some grants or financial assistance programs may be available for fire departments to purchase TICs. Check with local or national agencies, organizations, or manufacturers for information on available programs.
What is SV1 Image Optimization?
SV1 Image Optimization is Seek's latest imaging filter which automatically adjusts various histogram imaging parameters, adds new smoothing capabilities, and enables edge enhancement. This is all done automatically based on the scene. In most scenarios and environments, SV1 helps improve the camera core’s overall performance and sensitivity, providing our users with higher detail, better contrast, and more edge clarity.