Before contacting customer service with AttackPRO Truck Charger inquiries, install version 32.27.4.2 Firmware or later for best Truck Charger experience. View upgrade instructions
Can i charge an AttackPRO with battery inserted and a second battery at the same time?
Yes.
What is the charge time from fully depleted to fully charged?
Approximately 6 hours
Are there replacement straps available for my Truck Charger?
Yes, please submit a ticket with Customer Support.
How can I mount/attach the AttackPRO Truck Charger?
The AttackPRO Truck Charger can be placed freestanding on a horizontal surface or desk right out of the box using the power supply provided. It can also be wall mounted using the included mounting screws. A drilling template is provided for your convenience on our Support page. Note: Please follow mounting directions in the Truck Charger User Manual for correct installation.
Is the AttackPRO Truck Charger suitable for vehicle mounting?
Yes. The AttackPRO Truck Charger is suitable for vehicle mounting provided it is installed correctly following the directions presented in the Truck Charger User Manual. The Truck Charger is rated to MIL-STD-810h for acceleration.
How do I hardwire the AttackPRO Truck Charger to a battery?
Please follow the steps and directions listed in the AttackPRO Truck Charger Hardwiring Instructions.
Is the AttackPRO Truck Charger waterproof?
No, the AttackPRO Truck Charger is not waterproof. Ensure the Truck Charger is not exposed to water.
Can I use a DC12V to AC110V inverter with AttackPRO Truck Charger?
The AttackPRO Truck Charger can be used in mobile apparatus using a DC12V to AC110V inverter, providing:
- It can be safely secured in the apparatus using the included mounting hardware.
- There is a means of AC power available for use with the provided AC to DC power supply.
*Note that a DC12V to AC110V inverter is not included with the AttackPRO truck charger. Listed below are some examples of common off the shelf inverters, however Seek Thermal makes no guarantee as to the quality of these products. https://www.amazon.com/gp/product/B078W2NPXV/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1 https://www.amazon.com/gp/product/B004MDXS0U/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1
My AttackPRO indicates that the Battery is Not Inserted, even with the battery correctly inserted.
Please make sure your camera is updated to the latest firmware, 32.27.4.2 or later.
Firmware instructions and video can be found here.